Auchan Hotline. How to file a complaint or grievance
As a regular customer of Auchan stores in Hungary, if you encounter difficulties with ordering or delivery of goods, or with registering a personal account, you can contact them regarding any issues:
- Express your dissatisfaction or problem to receive help and resolve the issue.
- Report any difficulty encountered for prompt resolution and service improvement.
- Suggest an idea or recommendation.
- Ask a question – get advice or assistance with any questions related to the store's operation.
On this page, I have compiled all the available contact methods for the company that I could find.
Contacts
On the company’s website, you can access a chat with an operator or receive help via the support phone numbers:
- Address – Budaörs, Sport u. 2-4, 2040 Hungary
- Opening hours: Mon-Sat from 06:00 to 21:00; Sun from 08:00 to 21:00.
Feedback Form
Share your wishes, suggestions, feedback, or comments by using the feedback form 
In your message, briefly and clearly describe the issue, provide your contact details, and attach any necessary documents (if available).
Social Media
Auchan HU actively uses social media to connect with customers. On Facebook, Instagram, Telegram, LinkedIn, and YouTube, the company posts news, promotions, and useful tips.
Branch Addresses
| Auchan Aquincum Óbuda. 1033 Budapest, Szentendrei út 115. Phone Number: (06-80) 10-90-10 | Opening hours: Mon-Sat 6:00 - 22:00, Sun 8:00 - 21:00 |
| Auchan Budakalász. 2011 Budakalász, Omszk park 1. Phone Number: (06-80) 10-90-10 | Opening hours: Mon-Sat 6:00 - 21:00, Sun 7:00 - 21:00 |
| Auchan Budaörs. 2040 Budaörs, Sport utca 2-4. Phone Number: (06-80) 10-90-10 | Opening hours: Mon-Sat 6:00 - 21:00, Sun 8:00 - 20:00 |
| Auchan Csömör. 2141 Csömör, Határ út 6. Phone Number: (06-80) 10-90-10 | Opening hours: Mon-Sat 7:00 - 21:00, Sun 7:00 - 20:00 |
| Auchan Debrecen. 4031 Debrecen, Kishatár utca 1. Phone Number: (06-80) 10-90-10 | Opening hours: Mon-Sat 7:00 - 22:00, Sun 7:00 - 21:00 |
| Auchan Dunakeszi. 2120 Dunakeszi, Nádas utca 6. Phone Number: (06-80) 10-90-10 | Opening hours: Mon-Sat 7:00 - 21:00, Sun 8:00 - 20:00 |
| Auchan Fót. 2151 Fót, Fehérkő utca 1. Phone Number: (06-80) 10-90-10 | Opening hours: Mon-Sat 7:00 - 21:00, Sun 7:00 - 20:00 |
| Auchan Győr. 9024 Győr, Vasvári Pál utca 1/a Phone Number: (06-80) 10-90-10 | Opening hours: Mon-Sat 7:00 - 20:00, Sun 8:00 - 19:00 |
| Auchan Kecskemét. 6000 Kecskemét, Dunaföldvári utca 2. Phone Number: (06-80) 10-90-10 | Opening hours: Mon-Sat 7:00 - 21:00, Sun 7:00 - 20:00 |
| Auchan Maglód. 2234 Maglód, Eszterházy János utca 1. Phone Number: (06-80) 10-90-10 | Opening hours: Mon-Sat 6:00 - 21:00, Sun 7:00 - 20:00 |
| Auchan Miskolc. 3527 Miskolc, József Attila utca 87. Phone Number: (06-80) 10-90-10 | Opening hours: Mon-Sat 6:00 - 22:00, Sun 7:00 - 20:00 |
| Auchan Miskolc Dél. 3516 Miskolc, Pesti út 9. Phone Number: (06-80) 10-90-10 | Opening hours: Mon-Sat 6:00 - 22:00, Sun 7:00 - 20:00 |
| Auchan Pilis Solymár. 2083 Solymár, Szent Flórián utca 2-4. Phone Number: (06-80) 10-90-10 | Opening hours: Mon-Sat 6:00 - 21:00, Sun 8:00 - 20:00 |
| Auchan Savoya Park. 1117 Budapest, Hunyadi János utca 19. Phone Number: (06-80) 10-90-10 | Opening hours: Mon-Sat 6:00 - 21:00, Sun 7:00 - 20:00 |
| Auchan Sopron. 9400 Sopron, Lackner K. utca 31. Phone Number: (06-80) 10-90-10 | Opening hours: Mon-Sat 6:00 - 21:00, Sun 7:00 - 20:00 |
| Auchan Soroksár. 1239 Budapest, Bevásárló utca 2. Phone Number: (06-80) 10-90-10 | Opening hours: Mon-Sat 6:00 - 21:00, Sun 7:00 - 20:00 |
| Auchan Szeged. 6728 Szeged, Zápor út 4. Phone Number: (06-80) 10-90-10 | Opening hours: Mon-Sat 7:00 - 21:00, Sun 7:00 - 20:00 |
| Auchan Székesfehérvár. 8000 Székesfehérvár, Holland fasor 2. Phone Number: (06-80) 10-90-10 | Opening hours: Mon-Sat 6:00 - 21:00, Sun 7:00 - 20:00 |
| Auchan Szekszárd. 7100 Szekszárd, Liszt Ferenc tér 2-4. Phone Number: (06-80) 10-90-10 | Opening hours: Mon-Sat 6:00 - 20:00, Sun 8:00 - 14:00 |
| Auchan Szigetszentmiklós. 2310 Szigetszentmiklós, Háros utca 120. Phone Number: (06-80) 10-90-10 | Opening hours: Mon-Sat 7:00 - 21:00, Sun 7:00 - 20:00 |
| Auchan Szolnok. 5000 Szolnok, Felső Szandai rét 1. Phone Number: (06-80) 10-90-10 | Opening hours: Mon-Sat 7:00 - 21:00, Sun 7:00 - 20:00 |
| Auchan Törökbálint. 2045 Törökbálint, Torbágy utca 1. Phone Number: (06-80) 10-90-10 | Opening hours: Mon-Sat 7:00 - 21:00, Sun 7:00 - 20:00 |
| Auchan Újhegy. 2045 1103 Budapest, Gyömrői út 99. Phone Number: (06-80) 10-90-10 | Opening hours: Mon-Sat 6:00 - 21:00, Sun 7:00 - 20:00 |
| Auchan Zalaegerszeg. 8900 Zalaegerszeg, Stadion utca 5. Phone Number: (06-80) 10-90-10 | Opening hours: Mon-Sat 7:00 - 20:00, Sun 8:00 - 19:00 |
How and Whom to Submit a Complaint
When there is a need to submit a complaint, it is important to do it correctly to increase the chances of a quick and fair resolution. Here are the main steps and recommendations: contacting the call center or using the chat. 
- Inquiries about communication.
- Delivery clarification.
- Order cancellation.
- Complaints.
- Product returns.
- Correction of information on the website.
- Payment questions.
Such a structure helps to systematize received messages and quickly respond to customer inquiries.
Photos
Company Details
| Company status | Operating company |
| Tax number | 13338037-2-44 |
| Main activity | 4711 Retail sale of food products in stores |
| Year of foundation | 2004 |
| Net revenue | 368,639,000,000 HUF (2023 data) |
| Registered capital | Over 10 billion HUF |
